VIN Search

Enter a 17-character VIN to search our current and historical database of vehicles from Manheim auctions.

Support · Mon–Fri 9:00 AM–5:00 PM

Contact the
administrator

Do you have a question about a listing, the status of a U.S. import order, a complaint, or would you like to exercise your personal data rights? Choose the most convenient contact channel or fill out the form — a real AUTOMAX team responds, not an automated system.

Hotline+48 694 527 961
Emailautomax.usa.biuro@gmail.com
Response timewithin 24 business hours

What we help with

The most common matters

Orders and purchasesHelp with placing an order and selecting a vehicle from Manheim auctions.
Import statusInformation about the transport, clearance and delivery stage.
ComplaintsReports handled within 14 days.
Personal data (GDPR)Exercising rights and questions about data processing.
Contact channels

Choose a convenient way to get in touch

Whether you prefer the phone, email or a visit — we are available during office hours.

Phone

The fastest way to reach us for current matters and urgent questions about a listing.

+48 694 527 961 Mon–Fri, 9:00 AM–5:00 PM

Email

Ideal for matters requiring attachments, documents and a record of correspondence.

automax.usa.biuro@gmail.com reply within 24 business hours

Registered office

Address for correspondence and meetings by prior appointment.

Kard. K. Wojtyły 223A/1 35-304 Rzeszów, Poland

Personal data

GDPR matters and the exercise of data subject rights.

automax.usa.biuro@gmail.com marked: "Personal data"

Write to us

Fill out the form and we will get back to you as soon as possible. Fields marked with an asterisk are required.

Provide the VIN if your question concerns a specific car — this will speed up verification.
Before you write

Frequently asked questions to the administrator

You can resolve some matters right away — check whether the answer is below.

You can track the ocean stage of the import in the "Container Status" section after logging in. For details on the land stage, customs clearance or delivery, write to automax.usa.biuro@gmail.com, providing your order number or the vehicle's VIN.
We usually respond to email and form messages within 24 business hours. We handle complaints without undue delay, no later than 14 days after receiving them.
File a complaint by email to automax.usa.biuro@gmail.com or in writing to our registered address. Provide your details, a description and the date the irregularity occurred, and the resolution you expect. Details are set out in the Terms of Service.
Send a message to automax.usa.biuro@gmail.com marked "Personal data," indicating which right you wish to exercise (access, rectification, erasure, objection and others). The full scope is described in the Privacy Policy.

Prefer to start with a listing?

Browse the available vehicles from Manheim auctions and place an order, and if you have any questions, come back to us through any contact channel.

Browse Manheim listings Terms of Service