Contact the
administrator

Do you have a question about a listing, the status of a U.S. import order, a complaint, or would you like to exercise your personal data rights? Choose the most convenient contact channel or fill out the form - a real AUTOMAX team responds, not an automated system.

Write to us

Fill out the form and we will get back to you as soon as possible. Fields marked with an asterisk are required.

Provide the VIN if your question concerns a specific car - this will speed up verification.
Contact channels

Choose a convenient way to get in touch

Whether you prefer the phone, email or a visit - we are available during office hours.

  • Phone

    The fastest way to reach us for current matters and urgent questions about a listing.

    +48 694 527 961Mon-Fri, 9:00 AM-5:00 PM

  • Email

    Ideal for matters requiring attachments, documents and a record of correspondence.

    automax.usa.biuro@gmail.comreply within 24 business hours

  • Head office

    Address for correspondence and meetings by prior appointment.

    al. Tadeusza Rejtana 27d35-328 Rzeszów, Poland

  • Personal data

    GDPR matters and the exercise of data subject rights.

    automax.usa.biuro@gmail.commarked: "Personal data"

What we help with

The most common matters

Orders and purchases
Help with placing an order and selecting a vehicle from Manheim auctions.
Import status
Information about the transport, clearance and delivery stage.
Complaints
Reports handled within 14 days.
Personal data (GDPR)
Exercising rights and questions about data processing.

Administrator and Contractor

AUTOMAX limited liability company

KRS0001181755
NIP8133936360
REGON542137311
Addressal. Tadeusza Rejtana 27d, 35-328 Rzeszów, Poland

Business hours

Monday - Friday9:00 - 17:00
Saturdayclosed
Sunday and holidaysclosed

Direct contact

+48 694 527 961automax.usa.biuro@gmail.com

Before you write

You can resolve some matters right away - check whether the answer is below.

Full FAQ
How do I check the status of my import order?

You can track the ocean stage of the import in the "Container Status" section after logging in. For details on the land stage, customs clearance or delivery, write to automax.usa.biuro@gmail.com, providing your order number or the vehicle's VIN.

How quickly will I receive a reply?

We usually respond to email and form messages within 24 business hours. We handle complaints without undue delay, no later than 14 days after receiving them.

How do I file a complaint?

File a complaint by email to automax.usa.biuro@gmail.com or in writing to our registered address. Provide your details, a description and the date the irregularity occurred, and the resolution you expect. Details are set out in the Terms of Service.

How do I exercise my data rights (GDPR)?

Send a message to automax.usa.biuro@gmail.com marked "Personal data," indicating which right you wish to exercise (access, rectification, erasure, objection and others). The full scope is described in the Privacy Policy.

Wolisz to start with a listing?

Browse the available vehicles from Manheim auctions and place an order, and if you have any questions, come back to us through any contact channel.

Browse Manheim listings Terms of Service